Make sure to research thoroughly to check if your request is eligible for a refund. Some items might not be eligible for a refund, but Groupon offers other options to help you out:. If your purchase is eligible for a refund , Groupon offers several options. Check them out to see how you can get your money back. Orders made through a third-party merchant are not eligible for a refund. If you want to return the item, you'll need to contact the merchant directly to initiate your return and receive a return label.
Groupon has a central return policy that allows you to return and get a refund for Groupon Goods within 30 days of receiving them. T he service also has several specific refund policies:. You can always get a refund for your purchase from the merchant who issued the voucher, in the minimum amount you paid. This option is available, even if the promotional period of the voucher has expired.
You can also return the unredeemed voucher to Groupon within the first three days of purchase. The three-day time limit is final, and after it expires, Groupon will not refund your voucher.
If you buy a Getaways voucher and want a refund for your purchase, there are several options:. Groupon goods return policy is different for every product, but you can return most Groupon Goods items and get a refund within 30 days of receiving them.
Depending on the item, you may also be able to replace your product with a new one. After thirty days of delivery, all Groupon Goods purchases are non-refundable, and all sales are final. Most tickets purchased through GrouponLive are Final Sale, and therefore non-refundable. There are two deadlines to pay attention to when asking for a refund from Groupon. In rare cases, live performances and events booked through GrouponLive are refund-eligible after the date of purchase.
When an event is canceled and not rescheduled — for instance, the headline performer becomes seriously ill and needs to cancel the show or tour or travel troubles force the tour to skip your venue — you automatically receive a refund. And if the event is rescheduled, you have to ask for a refund if you need one.
When the time comes to redeem your expired Groupon, spend just the bare minimum required to trigger the deal or negotiate with the retailer to reduce your spending requirement further and exit the situation with minimal damage to your discretionary budget. Groupon frowns upon this behavior and will intervene on your behalf if you bring an incident to their attention in a timely fashion.
Set a calendar reminder for each Groupon at least two weeks ahead of the scheduled expiration date. Absence makes the heart grow fonder — and it gives your wallet time to recuperate.
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