You cannot use Home Delivery to send a package to someone in the foreign service or a soldier using an APO address, for example. Nor does Home Delivery include post office boxes or United States territories.
Home Delivery will make Saturday deliveries in most areas, but only picks up Monday through Friday. Shippers must add SmartPost into the contract in order to offer or use this service. Here are the reasons why a shipper or a customer might choose one service over another. Non-traditional residential address : The customer lives on a military base or wants shipping to go to a post office box. That customer cannot use FedEx Home Delivery. Cost is the greatest factor : SmartPost packages are usually the less expensive shipping costs option, but package size or other factors could affect pricing.
Time-sensitive : FedEx Home Delivery promises business day delivery time within the contiguous United States, or business days to and from Alaska and Hawaii, and guarantees the final delivery date. Delivery outside the contiguous United States can take longer.
Some shippers like to run internal studies tracking the transit time for various services to different locations. SmartPost does offer Saturday pick-up. Both services offer Saturday delivery. Additional services : FedEx Home Delivery allows additional services, such as FedEx Delivery Signature Options, Return Solutions, FedEx Delivery Manager, a money-back guarantee, collection on delivery, declared value, signature proof of delivery collection, and evening or appointment delivery times.
Shippers may save money the year they switch some parcels from ground to SmartPost, but soon enough, costs will start rising again. The more volume a retailer ships, the more that business can benefit from the savings offered by FedEx SmartPost. First, delivery times are slower. Shippers should plan for two to five days more than standard ground shipping, which in some cases could double transit times.
And since SmartPost offers unified tracking with FedEx, customers can track their packages throughout each leg of the journey. FedEx SmartPost is a no-frills service. It does not save time or offer new perks to either shippers or customers. In fact, customers may not even notice the difference between ground and SmartPost service. But it does save money — potentially a significant amount — for shippers and customers alike.
Many competitors in the shipping space are rolling out new options on the low end of their rate sheets, which could force FedEx to keep SmartPost rates competitive. DHL Parcel Metro seeks to solve the last-mile inefficiency problem, but instead of giving parcels to the U. Postal Service, it turns them over to third-party couriers who drive them to their destinations. Shipping With Amazon is a third-party courier service too.
These offerings give some of that responsibility, and funding for it, back to USPS. The commission he appointed recommended reconsidering the mandate to deliver every parcel to every American address. Specifically, it suggested, USPS should consider promising universal delivery only to individual customers — not to commercial shippers like Amazon and other e-commerce retailers.
Reveel Resources. Shipping Industry News. What is FedEx Smartpost? By Josh Dunham March 14, All non-document international shipments also require a Commercial Invoice.
It is the official transaction record between an exporter and an importer, and is relied on by customs officials to clear shipments across international borders. Gifts, videotapes, drawings, and all other non-document shipments, regardless of value, require a Commercial Invoice. For more information on how to prepare shipping documents to ship internationally, please visit our online Shipping Guide.
Please visit our Customs Tools section , or call the Customer Service for more details. Yes, it's easy to prepare your shipments online. Print out your shipping labels on a laser printer and you're ready to ship. A "document" shipment includes paper of little or no commercial value such as business correspondence, and generally doesn't require a Commercial Invoice. Examples include clothing, automobile parts, sports equipment, books, etc.
All non-document international shipments require a Commercial Invoice. Use our online Drop-off Locator to find the closest FedEx staffed locations or drop boxes near you.
View or print a map showing FedEx locations and get driving directions. If you ship many packages a week and would like to schedule a regular pickup, please call the Customer Service. If you are not available to accept delivery of your shipment, your courier leaves a delivery attempt notice with information on when the next delivery attempt will be made.
If you need more information about a package, please call Customer Service. You can also track the status of your shipment online. You can obtain a Signature Proof of Delivery letter with detailed information by providing the 9-digit FedEx account number. Without the account number, only the signature is available. The signature image and additional recipient information may not be available for display in all countries.
This will be indicated on the Signature Proof of Delivery where applicable. The status exception means that an unexpected event is preventing delivery of your package. Some examples of status exceptions include a customs delay, no one to accept delivery of your package, holiday, missing documentation, etc. If you want more information about the status of your package, please call Customer Service. It does not necessarily mean that your package is in a moving vehicle such as an aircraft of truck, it may be at a FedEx facility.
A reroute is a request to change a delivery address from what was originally on the air waybill or shipping label. FedEx can reroute a shipment if it is authorized by the sender. Only one reroute per package is allowed. If you want to re-route a shipment, call Customer Service and provide the following information:.
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